Here our general conditions of sale for:  

All orders,   All payments,   All deliveries   All returns and refundings   Any order of product placed by a purchaser near “the Chocolate factory of Drakkar “will imply the final and irrevocable agreement of the customer on the whole of the general conditions of sale presented hereafter.     

prices indicated mean including all taxes (all inclusive of tax) for France.    

Modes of order taking 

A-1 the purchaser can place order near the store “the Chocolate factory of Drakkar” and pay its purchases:      By bank card, directly by our system of banking protected payment at the CIN on Internet. It will fill a purchase order, then will pay by means of its bank card using a transaction     made safe with the guarantee of our partner.     By order check of “the Chocolate factory of Drakkar” while filling in line and returning by mail the form generated by the Web site www.chocolateriedrakkar.com (to be printed).   The mail must be sent to “the Chocolate factory of Drakkar” - ZA Bayeux Intercom 14400 Nonant - (Apple-brandy-France). 

Caution! We will send your order as of reception of your cheque    By telephone by indicating nature, the quantities and the unit price of the products to be ordered, then by communicating to the operator the references of your bank card necessary to the payment of the total amount of     the order.  A-2 the orders placed thanks to one of the three methods presented above engage the irrevocable purchaser of manner.       I

nformation on the products  B-1 the company “the Chocolate factory of Drakkar” present on its Web site products to be sold with the necessary characteristics which make it possible to respect the article L 111-1 of the Code of the consumption, which envisages     the possibility for the potential buyer of knowing before the final order taking the essential characteristics of the products which it wishes to buy.   

 B-2 the photographs and graphics associated with the products presented by the Chocolate factory with Drakkar do not have any contractual engagement. They are only indicative and cannot in no case to engage the responsibility     company “the Chocolate factory of Drakkar”, nor to even call into question the validity of a place order or an actual sale.    

B-3 the company “the Chocolate factory of Drakkar” on sale describes the articles with the most possible exactitude. However, if an error of description appeared on a product, the responsibility for the company “     Chocolate factory of Drakkar " could not be committed on this fact.   

B-4 the choice and the purchase of a product are placed under the single responsibility of the purchaser. Impossibility of using the product bought for some cause that it is, does not engage the responsibility for the company “     Chocolate factory of Drakkar ", without damage of the provisions of article 8.    

Price  C-1 the selling prices of the products are expressed by defect in Euros, in all current taxes included/understood including all taxes.   

C-2 the prices of the products can evolve/move constantly.   The selling price retained for the purchase of a product corresponds to that observed on line:  - at the moment of the recording of the order on Internet at the time of the reception of the fax at the company “the Chocolate factory of Drakkar” for an order by fax  - at the moment of the recording of the order by telephone, for an order by telephone.   

C-3 One understands by selling price of the product, the price out possible expenses of delivery.   

C-4 the expenses of delivery are the responsibility of the purchaser and are invoicees in supplement of the selling price of the products. The expenses of delivery are variable according to the quantity of the articles to deliver and the amount     total of the order. The purchaser will be always informed before the final recording of his order of the expenses of delivery related to the aforementioned order, and the payment will be requested from the purchaser for the total amount of     the purchase, integrating the prices of ordered products the more expenses of delivery. Thus, the confirmation of agreement of payment of the order by the purchaser implies that this last agrees to pay the expenses of delivery     related. The expenses of delivery cannot thus constitute a valid reason of questioning of the order after its final recording.     

Modes of payment  D-1 All the purchases carried out near the company “the Chocolate factory of Drakkar” are payable only with the order. No product could be dispatched with a purchaser if this one did not regulate 100% as a preliminary of     selling price including all taxes of the product as well as the possible related expenses of delivery.   

D-3 the company “the Chocolate factory of Drakkar” reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment per bank card on behalf of the organizations     officially accredited or in the event of non-payment.    The company “the Chocolate factory of Drakkar” reserves in particular the right to refuse to carry out a delivery or to deliver an order emanating with a purchaser who would not have regulated completely or partially one     order preceding or with which a litigation of payment would be in the course of administration.      Delivery  E-1 the products bought at the company “the Chocolate factory of Drakkar” can be delivered only on the communes of Métroplitaine France.    E-2 the company “the Chocolate factory of Drakkar” is committed delivering very produced within 24 maximum hour.    The delivery will be carried out within the standard times.

The company “the Chocolate factory of Drakkar” will not be able to in no case to be held responsible for the consequences of a delay of delivery for the customer, whatever are     their nature, insofar as the delivery dates are given as an indication.    

 E-3 the delivery is regarded as realized as of the date of the first presentation of the goods to the purchaser. The handing-over of the goods will be carried out against signature by the receiving customer of a good     of delivery.       Errors of delivery  F-1 the customer will have to formulate near the company “the Chocolate factory of Drakkar”, the very same day of the delivery or at the latest the first wrought day following the delivery, any complaint of error of delivery and/or not     conformity of the products in kind or in quality compared to the indications being reproduced on the delivery order.    

 F-2 the formulation of this complaint near “the Chocolate factory of Drakkar” will be carried out in writing, by including N° of the order and the address e-mail of the plaintiff.    F-3 Any complaint not carried out in the rules defined above and the time limits could not be taken into account and will release the company “the Chocolate factory of Drakkar” of any responsibility with respect to     the purchaser.     

Clause of retractation 

G-1 Any customer wishing to turn over a product must announce it as a preliminary and in the 24 hours following the delivery date with “the Chocolate factory of Drakkar” by in particular giving the precise references of the product     concerned (reference, price purchase including all taxes, date of purchase):      In the form of email exclusively, for the purchasers having ordered on the Web site.     In the form of sending of a mail-fax exclusively, for the purchasers having ordered by fax. N° de Fax: 02.31.85.16 .52.    In the form of sending of a letter registered with acknowledgement of delivery exclusively, for the customers having ordered by telephone with “the Chocolate factory of Drakkar”  14400 Nonant.   

 Any request for refunding arriving “the Chocolate factory of Drakkar” beyond the legal time 7 days after the delivery (postmark, shown fax or of e-mail being taken) will be rejected and will not thus be able     to be the subject of any refunding, even partial. One understands by delivery date the day of the first presentation of the product by the conveyor with the address of delivery. 

  G-2 the expenses of return of the products within the framework of the clause of retractation are the responsibility of the purchaser.   

G-3 A reception of the product returned by the purchaser, “the Chocolate factory of Drakkar” will address by e-mail, by fax or mail, a confirmation of reception of the product to the purchaser. This confirmation will indicate     clearly: If the product were indeed delivered and if it fills the requirements to obtain refunding (produced complete, packed and in a perfect state of resale) Or if the product suffered damage, if it is     incomplete, or if packing were degraded, the company “the Chocolate factory of Drakkar” will indicate if ell accepts this return (in the event of refusal, the product will be turned over to the customer).    

G-4 refunding will be done by cheque in the name of the purchaser, within 30 maximum day after the sending of the confirmation of reception of the product to the customer.      Data-processing law “and Freedom”  You have a right of access, of modification, correction and suppression of the data which concern you (art 34 of Data-processing law the “and Freedoms”). To exert it, you address to “the Chocolate factory     Drakkar - ZA Bayeux Intercom - 14400 CAEN “, or send to us email with info@chocolateriedrakkar.com